Contact · お問い合わせ
Let’s find the right vessel
For ready pieces, our eBay storefront is the fastest route. For sourcing, a direct purchase, or a question about a specific tree, write to us directly — we usually reply within a day, and within two business days at the latest.
Before you write よくある質問
- Do you ship outside Japan?
- Yes — we ship worldwide. Orders to the United States and Europe go by tracked expedited courier, and higher-value pieces are insured. Shipping is included in the listed price, so nothing is added at checkout.
- Can you source a specific size?
- Often, yes. Share your tree’s species and dimensions in the form above, and we will search our stock and ask the suppliers we work with in Japan.
- Are the pots frost-hardy?
- High-fired stoneware is less porous than earthenware, but frost resistance depends on the individual pot and on how much water the body takes up, so we cannot promise any piece against frost damage. If a pot will stay outdoors through freezing weather, tell us the conditions and we will say what we know about that piece.
- Can I buy directly, not through eBay?
- Yes. Tell us what you are looking for — select “Buying directly from us” above — and we will arrange it with you directly.
ご縁に感謝します。
Thank you for the connection — en.